Vet-operations Manager Germany

You will be responsible for a variety of tasks in our team. If you have an organizational talent, communication skills and hands-on approach, this can be the right role for you!

Join us in changing how pet care is provided worldwide!

FirstVet is the first truly digital veterinary clinic. We let pet owners meet with licensed veterinarians via their mobile or computer. Our solution contributes to a more balanced and better functioning care process for all parties. By providing a first point of contact for all pet owners FirstVet makes pet care more available, more efficient and more qualitative.

The role: 

This role is an opportunity for you to be part of a fantastic journey revolutionizing the veterinary industry and to be our fantastic Vet-operations Manager in Germany. You will be responsible for a variety of tasks in our team and ensure that the telemedicine service for our veterinarians and our customers runs smoothly. The service concept plays an extremely important role for us and we therefore place great value on your organizational talent, communication skills and hands-on approach. 

You will work closely with our German veterinarians, Lead-vet, Global VetOps team and country manager. 

Your responsibilities:

  • Responsible for the Veterinary operations in Germany together with the Lead-Vet
  • Plan and analyse the staffing schedule for our veterinarians and daily operations
  • Responsible for delivering staffing KPI:s and follow up on the process
  • Responsible for meeting staffing requirements 
  • Manage the link between FirstVet and physical veterinary clinics, administrating referral answers and updating our clinical map
  • Manage process for invoices and salaries for our team of vets
  • Create dashboards together with the Lead Vet to evaluate team performance 
  • General duties in the organization while we are growing (marketing, customer service, etc.)

Who we are: 

You’ll be part of a fantastic group of people who believes that having fun together in a professional environment will build a long lasting company culture where everyone gives 100%. We are a young and fast growing start-up, working passionately to build a high quality service. We value personal qualities at least as much as background and experiences.

The person we are looking for:

  • At least 2 years of work experience in a medical (veterinary) practice eg as a practice manager 
  • Data driven in all tasks and an analytical mindset
  • Excellent interpersonal skills
  • Ability to navigate and prioritize among a wide variety of stakeholders
  • A humble personality
  • An interest in animals is always nice
  • Fluent in English and German

The position is a full-time position and based in Munich with attractive compensation. Home office and location-independent work is possible to a certain extent without any problems. If this sounds exciting to you, please submit your application with a resume and a short cover letter today and we will get back to you right away.

Or do you know someone who would be a perfect fit for us? Let them and us know!

Or, know someone who would be a perfect fit? Let them know!


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Workplace and Culture

FirstVet’s team players come from a wide range of backgrounds, including veterinarians, marketing gurus, investment professionals, pet care experts and growth hacking ninjas, resulting in a dynamic and collaborative workplace. We believe in achieving goals together by including everyone's point of view, and while doing this, have loads of fun. For us, personal qualities are just as important as background and experience.

So, if you like cuddling with dogs, having sea view coffee breaks (at least in the Stockholm office) and want to take part in changing the veterinary industry for the better – FirstVet might be the right place for you!


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